
Blueline is proud to be part of the CB Consulting Network (CBCN), a collective of experienced manufacturer representatives and business consultants. Together, CBCN provides national reach with deep regional insight—connecting with over 200 providers, retailers, and e-commerce partners across 20 states.
This network allows Blueline to offer our partners expanded access, faster feedback loops, and a direct line to what’s working in the field—backed by a trusted team of professionals across the HME industry.
Good people, great solutions, exceptional healthcare
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Providers
Our provider network specializes in helping clients navigate the often complex world of insurance — whether it’s state, federal, or private coverage. Providers work closely with healthcare professionals to ensure proper documentation and approvals, helping patients secure essential medical equipment through insurance pathways. While the process can take time, especially when paperwork needs corrections, providers remain a critical resource for those seeking coverage-supported solutions.
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Retailers
Retail partners offer immediate access to equipment, personalized service, and hands-on expertise. Unlike providers, retailers aren’t tied to insurance processes, which means they can offer solutions faster — including purchase, rentals, education, repairs, and installation services. For those who prefer to see, touch, and try before buying, retailers provide the guidance and confidence needed to choose the right product the first time.
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E-Commerce
E-commerce partners provide the convenience of shopping from anywhere, with nationwide shipping and access to specialized products that may not be available locally. Online platforms make it easy to compare options, read customer reviews, and purchase directly — often with flexible payment plans. While online shopping lacks the in-person experience, it offers visibility, accessibility, and speed for customers ready to make informed decisions from home.

Providers
Not all providers are the same. It’s important to know who will go the extra mile to make a meaningful difference in their clients’ lives. We’ve partnered with some of the best providers across the United States — experts in navigating the complex world of insurance and medical documentation.
While the equipment itself is often consistent, the process of obtaining it through insurance rarely is. Providers are bound by the timelines, documentation requirements, and approvals that insurance companies dictate, which can create frustration for those in need of timely solutions.
What does the process look like?
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Step 1
1-2 Days
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Order Submission
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Step 2
2-8 Weeks
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Documentation Collection & Submission
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Step 3
2-8 Weeks
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Insurance Approval Pending
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Step 4
2-6 Weeks
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Approval Received
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Step 5
1-3 Weeks
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Order and Prep Delivery
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Step 6
1-2 Days
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Deliver Order
To help set expectations, we’ve outlined a general overview of what the process looks like when working with a provider through insurance. This 1–6 step timeline is meant to be a guide — every case is unique, and timing can vary by equipment type, insurer requirements, and the accuracy of initial paperwork. In some cases, if documentation is incomplete or incorrect, it can take additional weeks just to correct the submission from the original source.
Understanding the process ahead of time is key to making informed choices — whether through a provider, a retailer, or purchasing privately.

Retailers
Retailers play a vital role in the customer experience, especially when it comes to mobility and home medical equipment. While insurance providers can limit options and timelines, retail partners are free to focus on what matters most: finding the right solution for each individual — without the red tape.
We work with retailers who offer more than just products on a shelf. These are teams who have spent years understanding the challenges customers face every day, from navigating tight spaces at home to traveling with mobility devices. They offer the opportunity to see, touch, and test equipment before making a purchase — ensuring it feels right, fits right, and functions the way it should in the real world.
Whether you’re searching for a power chair that folds easily into a car, a lift chair that actually fits your body type, or home safety equipment that doesn’t look clinical, our retail partners help remove the guesswork. Their expertise ensures you’re not just buying equipment — you’re investing in confidence, independence, and peace of mind.
What are the benefits of using a retailer?
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Need Now? Buy Now
Purchase and take home equipment immediately — no waiting, no approvals.
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Rental & Lease Options
Short-term and long-term rentals available to fit temporary needs.
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Product Education & Training
In-person guidance to help you use your equipment safely and confidently.
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Service & Repairs
Local support for maintenance and repairs when you need it most.
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Product Installation
Professional installation services to ensure correct and secure setup.
Working with a retailer offers clear advantages when convenience and support matter most. Need equipment right away? Retailers often provide same-day purchase options with no insurance delays. Many also offer rental programs, giving you flexible solutions while you explore long-term needs.
In-person product education and training ensure you’re comfortable using your equipment from the start. If repairs are needed, service support is typically faster through retail channels. And when setup is required, retailers can coordinate professional product installation to make sure everything is done right.
Retailers simplify the process by providing immediate access, personalized guidance, and ongoing support — so you can focus on what matters most: getting back to living life confidently.

E-commerce
E-commerce has changed the way people access medical equipment — making it easier than ever to shop, compare, and order from the comfort of home. But with that convenience comes a different kind of responsibility: making sure customers are choosing the right product without the benefit of trying it first.
We’ve partnered with trusted e-commerce companies that go beyond just listing products online. These partners provide detailed product information, comparison tools, and knowledgeable support teams ready to answer questions before you buy. They understand that when it comes to mobility, accessibility, and home health, there’s no one-size-fits-all solution.
Shopping online also opens doors that traditional providers and retailers can’t always match — like access to specialized products, customizations, or brands that may not be stocked locally. For those who are comfortable navigating options digitally, e-commerce offers flexibility, faster turnaround times, and nationwide shipping that brings the right equipment directly to your doorstep.
Whether you’re comparing features or looking for the most direct route to ownership, our e-commerce partners make it possible to shop smart and get moving sooner.
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Shop Anytime, Anywhere
24/7 access to a wide range of products from your home
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Nationwide Shipping
Fast delivery to your door, no matter where you are
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Broader Product Selection
Access to specialized and exclusive models not always available in stores
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Customer Reviews & Comparisons
Read feedback and compare features before you buy
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Convenient Checkout Options
Easy online ordering with financing or payment plans
While many providers and retailers now offer an e-commerce experience, it’s important to remember that each path — whether provider, retailer, or online — plays a unique role in helping you find the right medical equipment. Providers are essential when navigating insurance-covered solutions, retailers offer hands-on expertise and personalized service, and e-commerce makes it easier than ever to research, compare, and purchase directly.
No matter which option you choose, the goal remains the same: ensuring you have the resources, information, and support needed to make an informed decision with confidence. Whether you’re just getting started or know exactly what you need, we’re here to help connect you to the right people and products to keep life moving forward.
